The web site would not operate. No matter what tab I select on the site doesn’t perform. I planned to Verify the standing of my flight And perhaps guide Yet another one but nothing works.
Incredibly upset re lack of acknowledgment of any pain I encountered. Looks like a straightforward courtesy.
I am seventy seven calendar year old I prepare this great holiday vacation with my daughter to show her our heritage in Chile, we paid Nearly $3000.00, we flew to South America Chile on twelve/27-01/06/2016, then the nightmare started out the fly from Miami to Santiago scl , we seat inside the runway for two hrs as a consequence of baggage delayed, the pilot reported it was trouble with not plenty of personnel to load the airplane AA957 with luggage. then our seats problem: seat 41A , my daughter TV was damaged, my seat 41B my arms had been broken, wouldn’t move up, so and Once i must head to the lavatory I couldn’t stand up, given that I've Diabetic issues I have to go to the bathroom which is why I took the top seat when I attempted to climbing more than the arm I Slice my leg and was bleeding. I inquire the flight attendant for help, she was no help in the least. my daughter made an effort to help me by climbing in excess of me due to the fact we couldn’t get any help. she slip and fell on both of those arms wanting to climb over me and bruised the inside of her legs seriously negative. We now have shots of her leg and my leg appear like elephant toes, allow me to let you know it damage so poor I cried in the ache, The complete two months in Chile I'd to purchase sneaker just one size even larger since my feet had been so swollen and my daughter couldn’t have on her bathing suit since The within of her leg have been all bruised up.
This observe is just not a person American Airways must proceed to follow as is dehumanizing and down suitable inconsiderate of shelling out buyers. This working experience has totally remaining a nasty taste in my mouth and it took away from The nice holiday I just lately experienced .
Worst knowledge I’ve had in a very long time!!! Family vacation turned expensive….just when your willing to occur residence to your family, your get yourself a simply call stating your flight is canceled. Not delayed, not rerouted, just canceled.
Sad to say because of climate I used to be not able to get out from the tri metropolitan areas by the due date this earlier week. On the other hand I'm very frustrated with American Airlines shopper service.
I used to be scheduled for the flight leaving Ronald Reagan Airport to Columbus Intercontinental Airport nowadays, boarding at 2:forty two departing at three:50. Me and 3 Some others , sitting down in the assigned gate, by no means heard the boarding announcement. After we recognized individuals were being boarding went towards the gate and were turned away. It was 3:04 PM whenever we ended up told this. Head you the gate just shut two minutes prior and we sat and watched the plane entrance of us for an additional 20 minutes. People today ended up nevertheless dropping off bags and boarding the aircraft . When requested why we can’t board the airplane, we ended up chastised by the team for not listening. The gate was crowded, and noisy. I am able to show you we couldn't listen to your staff.
we usually fly united. often. not long ago, however, we had the chance to buy a Significantly reduce fare on the web through american airlines. now i see why it had been decrease — customer service was atrocious, the web site didn’t perform correctly, and i shed out on a fantastic offer.
You will find there's Center aged African American girl with a brief hair Reduce and Eyeglasses at your Philadelphia Airport locale who refused to present me her total title when I asked for it due to her despicable attitude. She last but not least explained to me her title was “D” and hid her identify badge as she stated this. “D” will not should have a career in purchaser service and particularly not with your first class sign in area where I encountered her. As I rushed earlier the very long TSA line to the self service ticketing counter with only 40 minutes until eventually my flight departed I was satisfied to view there was a cost-free kiosk. I started to retrieve my reservation and halfway as a result of this method “D” walked as many as me and mentioned “This can be for top notch travellers only” I looked up with the screen puzzled because there wasn’t any sign or indicator the kiosks ended up top quality kiosks and Also I puzzled how “D” understood I was or was not firstclass and why she would make these an assumption. I replied “Excuse me?” “D” condescendingly mentioned “These kiosks are for firstclass passengers only”.
I have to confess that I was selfishly pleased to be able to e-book my flight prior to all your other shoppers and the agent was in a position to get rid of the fees.
I acquired the under response from American Airways soon after I refused their give of a $25.00 vacation voucher for horrendous service. My remarks have been posted on this site but they were being eradicated. learn the facts here now Their inadequate service Price tag me time and expense, which I are not able to get again and so they Feel $twenty five.
Worst Airline at any time?!?! Lost my luggage in Charlotte NC, February 6 soon after supplying it (in addition to my wife’s) to two attendants within the baggage belt for returning passengers. Hers arrived in on our flight, mine did not. Now eleven times later and right after getting undergone phone hell plus some extremely non caring people, I've had no Make contact with from anybody. The typical reply is “we remain trying to locate your luggage”. Their questionnaire and all forms happen to be despatched to Baggage Declare Division but nobody seriously seems to have an interest in carrying out something to ease their issues.
I had been on AA flight 487 yesterday going from San Diego to Charlotte. I just want to praise a flight attendant that went outside of the day-to-day routines of her work. She was so well mannered & welcoming and prepared to share her experiences along with make me truly feel a lot more snug.
We is not going to fly American Airlines at any time again, and neither will my friends and family. they'll shed a good deal over the $863 he shown.